frequently asked questions

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Technical Information
  • What is Vehicle Dynamics Control?

    Vehicle Dynamics Control (VDC) features a range of stability and braking technologies. In essence VDC is designed to step in when a possible loss of control is detected, to help prevent an accident.

    VDC contains an array of sensors that constantly analyse and assess the conditions and take action (such as applying brake to one or more wheels independently from other wheels) when needed.

  • What is the towing capacity of my vehicle?

    As different Subaru models and variants may contain different engines, and are of different weights, each Subaru model may have a different recommended towing capacity. To find the right towing specifications for your vehicle you can contact your local Subaru Service Centre or our Customer Relations team on 1800 22 66 43. Please have your VIN (vehicle identification number) available.

  • Can I use E-10 fuel?

    As long as the minimum octane rating has been met for your particular vehicle, and the ethanol content (E-10) does not exceed 10%, E-10 petrol can be used. To find the minimum octane rating for your vehicle you can check your vehicle’s Owner’s manual, under Specifications > Fuel.  NB not all Subaru models and variants can run on E-10, particularly high performance models and variants.  

  • What is the recommended oil grade for my vehicle?

    Each Subaru model may have a different recommended oil grade. To find the right oil specifications for your vehicle you can check your vehicle’s Owner’s Manual, under Specifications > Engine Oil.

  • Does my Subaru require tyre chains in the snow?

    Whether or not chains will be required will depend on several factors such as the climatic conditions, road conditions and depth of snow or ice on the road. Local authorities will generally alert you if chains are required by erecting relevant signage. In some cases, chains may only be required for 2 wheel drive vehicles. As all Subaru vehicles (except BRZ) are All Wheel Drive, chains will not be required on roads where only 2 wheel drive vehicles require chains, other than for BRZ.

    Driving on snowy grades or icy roads may require the use of tyre chains, in which case they must only be placed on the front wheels of your Subaru.

    Use only the correct size chains so as to not damage any of the suspension or the body of the vehicle.

    You must also ensure you do not drive more than 30km/h whilst the chains are fitted. Refer to your Owner's Manual for more information.

  • Where can I place my dash cam or E-tag?

    You must not place your E-tag or dash cam where they will interfere with the drivers vision. If your car is fitted with Subaru Eye-sight® Driver Assist please click on the link below to view the appropriate positioning for your E-tag. It is important to note that there must be no dirt, scratch or fogging that obstructs the forward visibility of the Eye-Sight® cameras. Do not stick or attach any items on or within the grey prohibited area shown in the diagrams in the link.

    Please click here to view the appropriate positioning for your E-tag.

  • What is EyeSight® driver assist technology?

    EyeSight® driver assist technology was developed to help keep you much safer on the roads. It’s like your second pair of eyes, spotting potentially dangerous situations like potential collision hazards ahead.

    This award-winning technology works by capturing 3D images through cameras on the front windscreen. If it sees anything that might be of danger, it warns you audibly, urging you to take action and brake. It may automatically apply the brakes if you don’t.

    EyeSight® driver assist is standard across the range on new Forester, Outback, Liberty and Levorg and is also standard on selected XV and Impreza variants.

    Check out our Technology page for more information.

  • What is a Boxer engine?

    While most engines stand vertically, ours lay flat. Sitting horizontally in the engine bay, it moves like a boxer’s fists with a punch a counterpunch action. Lightweight, low and flat, it makes for perfect balance and a much lower centre of gravity. It creates less noise and vibration too.

    All of this means greater on-road handling for you. More stability. More performance. More fun. And a more confident drive.

    Check out our Performance page for more information.

  • What does SRS stand for and how does it improve safety?

    SRS stands for Supplemental Restraint System. The SRS driver and front passenger airbags are used as supplements to the seat belts to help reduce shocks applied to the head and chest of the driver or front passenger in the event of a frontal impact collision.

    The SRS side airbags are used to help reduce the shocks applied to the torso of the driver or front passenger in the event of a side impact collision. The SRS curtain shield airbags are used to help reduce the shocks applied to the head of the driver, front passenger, or rear outer passengers in the event of side or rear side impact collision.

    Check out our Safety page for more information.

  • What is the Ring-Shaped Passenger Safety Cell?

    In case of an accident, we’ve designed a vehicle body that helps protect the passengers and minimises injury. Built to cater for diverse crash conditions, the Ring-Shaped Passenger Safety Cell will absorb and direct the impact of the force around the cabin, rather than through it.

    Check out our Safety page for more information.

  • Are the airbags designed to go off in every collision?

    No. A comprehensive description of your Subaru's SRS airbags and restraint systems and the conditions under which they are intended to deploy can be found in your Subaru Owner's Manual.

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