IMPORTANT NOTICE:

If you owned or leased a Toyota, Lexus, Subaru, Honda, BMW, Nissan or Mazda affected by the Takata airbag recall, you may be a member in a class action in which the parties have reached an in-principle settlement. That settlement is subject to Court approval. It is important that you read the Court Approved Settlement Notice to understand your rights and decide which steps you would like to take. Importantly, to be entitled to receive a settlement payment, eligible members must register their claim. Registrations must be submitted by 4:00pm AEDT on 18 February 2022. If a group member wishes to object to the settlement, objections must be submitted by 4:00pm AEDT on 18 February 2022.
Please click here for more information and to register for settlement.

IMPORTANT NOTICE: If you tried to register to participate in the Takata Airbag Class Action Settlement at www.airbagclassaction.com between 10:00 am AEDT, 18 October 2021 and 10:00 am AEDT, 27 October 2021, you may have incorrectly received a “Not Eligible” notification. This is because a number of VINs were inadvertently omitted from the Settlement Website. This issue was rectified on 27 October 2021.
If you received a "Not Eligible" notification during this period, please revisit the Settlement Website (www.airbagclassaction.com) and try to register again. Please make sure that you have entered your VIN correctly. If you have more than one vehicle, please enter each VIN individually. If you have any difficulties with registering, please email the Settlement Administrator at info@airbagclassaction.com.

Takata airbag recall

Our aim is to make sure that Subaru owners have quick, easy access to having their affected vehicle rectified regarding the Takata airbag recall. Whether that’s via a mobile rectification at your property or at an authorised Subaru Service Centre, it’s all free of charge.

During this challenging time with the COVID-19 pandemic, the health and safety of every member of the Subaru family is our number one priority. For more information on our approach to COVID-19 click here.

Please use our Takata Recall Status Tool below to confirm if your Subaru vehicle is affected or not affected by the Takata airbag inflator recall. If your Subaru is affected by this recall, you will be able to confirm the current status of the recall on your vehicle.

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Where do I find my VIN? (Vehicle Identification Number)

The Vehicle Identification Number (VIN) can be found in a few places including on the the car's registration label, on the build plate in the engine bay or on the passenger side windshield and door jamb. It also appears on registration and insurance documents. Make sure you enter the VIN accurately, here are tips to make sure you have the right number:

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VIN Accuracy Tips

The letters "I", "O", and "Q" never appear in a VIN
The VIN must be exactly 17 characters in length.

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Additional Information

We have been contacting affected owners involved in the Takata airbag recall, if you have not received any communications from Subaru Australia but believe your vehicle is affected please contact our dedicated Recall Contact Centre on 1300 550 994 or your Subaru Service Centre immediately. It is also very important that we have your most up-to-date contact details. If you believe Subaru Australia does not have these, please provide your most current contact details by completing the online form here.

Please take note that any replacement airbag installed in your vehicle following a collision or other incident may also be a Takata airbag inflator. It is critical that you urgently contact a Subaru Service Centre immediately to arrange for the airbag to be inspected and replaced, if required.

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*Colour is for representative purposes only and will not be an exact match.

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Status:

Recall Reference PRA No.

This vehicle is not included in the Takata recall

The Subaru VIN/registration number you entered is not affected by the Takata airbag inflator recall. Please click here to check if this Subaru vehicle has been subject to any other recalls.

If you have any questions relating to Subaru Australia initiated recalls, please contact our dedicated Recall Contact Centre on 1300 550 994 or email feedback@subaru.com.au.

This vehicle is not a Subaru

We have no record of this VIN/registration number in our system. Please double check the VIN (Vehicle Identification Number) or registration number and state/territory entered.

If this vehicle is not a Subaru vehicle, please visit the Australian website of the relevant manufacturer.

If this vehicle is a Subaru vehicle, it may have been imported into Australia by a third party. In this case please contact our dedicated Recall Contact Centre on 1300 550 994 or email feedback@subaru.com.au.

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Contact Subaru

If you would like to arrange to have your airbag replaced or you have any questions or concerns relating to this Recall, please call our dedicated Recall Contact Centre

1300 550 994 Monday to Friday 8:00am to 8:00pm AEST and Saturday 8:30am-5:00pm AEST.
Closed Public Holidays

Alternatively, you can email us at feedback@subaru.com.au You may also report any concerns you have regarding this recall to the ACCC at productsafety.gov.au/contact-us/for-consumers/make-an-enquiry.

Click here if you need help in another language or call our Recall Contact Centre on 1300 550 994 who will be able to assist you with translation services.

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service by calling 1800 555 660 and ask for 1300 550 994. For more information, visit relayservice.gov.au.

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Recall Status Tool Disclaimer: The Recall Status returned by this tool is based on information from multiple sources, (including third party sources). Further, in some circumstances there can be a delay between the time work is conducted and the time it is reported into our systems. Whilst Subaru Australia has taken reasonable precautions to ensure accuracy, the Recall Status may not be up to date as at the date of your search. To the maximum extent permitted by law Subaru Australia disclaims all liability arising from any inaccuracy or reliance on information produced by the Recall Status Tool. If you have a question or comment regarding the Recall Status of your vehicle as reported above please contact the Subaru Recall Contact Centre on 1300 550 994 or email feedback@subaru.com.au.

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